Support
Need help? We're here for you. Choose the best way to reach us below.
Response Time
We typically respond within 24 hours. Pro and Label plan users receive priority support with faster response times.
Common Topics
- Account & Login — Password reset, email change, account deletion
- AI Analysis — BPM/Key detection, tag accuracy, lyrics transcription
- Billing & Subscriptions — Plan upgrades, point purchases, refunds
- Pitch Links — Sharing issues, access control, verification
- Bug Reports — Please include your browser, device, and steps to reproduce
Data Deletion Requests
To request deletion of your account and associated data, please email support@demovaults.com with the subject line "Account Deletion Request" from the email address associated with your account. We will process your request within 30 days in accordance with our Privacy Policy. Privacy Policy.